What Are The Best Customisable Short Term Virtual Receptionist thumbnail

What Are The Best Customisable Short Term Virtual Receptionist

Published Jul 02, 24
6 min read


Highly suggested. We used this solution for years. Extremely expert, very easy to make use of and manage would suggest without doubt. The solution provided by OfficeHQ is expert. The backend system is user-friendly and satisfies our company demand for overflow telephone calls. Most significantly the drivers are based in Australia. I would certainly suggest any type of little service looking for an online function to take into consideration the service offered by OfficeHQ.

As a tiny company, every brand-new organization lead counts. In operation OfficeHQ, we're positive that not one of our valuable leads will certainly be missed out on no matter the time of day. We love the flexible solution offering and discover it to be a cost-efficient method to use 24/7 function to our customers.

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Would certainly recommend them to others. We have actually partnered with OfficeHQ to use our callers friendly assistants to manage our telephone calls when our team are hectic, as a genuine individual is so much better to speak to than voicemail we find! We utilize their service for details job sales lines, the workplace line and mobiles when we remain in conferences or onsite mainly.

They gladly and skillfully dealt with several of my telephone calls when we were a little short-staffed. We have been utilizing OfficeHQ for a number of years now. In our ability of a health and wellness treatment provider, having all unanswered phone calls got as messages in real-time as e-mails is indispensable.

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Very tailored, flexible to suit our business needs. Well worth it! In the start-up stage for my regulation method, I went with a virtual reception solution to stay clear of the expenses of a full-time assistant. There was some preliminary apprehension around whether the setup would be smooth and whether a high criterion of call experience for my clients could be kept, yet it's been great.

OfficeHQ have made an enormously positive distinction to our service for the previous 18 months. As a little and active team, we do not have capacity to manage new lead phone telephone calls on a regular basis.

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Telephone calls are answered by pleasant, well-spoken digital aides and we obtain timely emails containing the new call information. Has actually been really useful for our tiny business particularly with staff taking leave or when they are off ill.

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Our business runs a very busy telephone call centre and we make use of OfficeHQ for call centre overflow to take those telephone calls we're incapable to promptly deal with. We've located the service to be absolutely smooth with all phone calls being responded to on a very prompt basis with instant messaging and real-time coverage.

The process of setting up our companies was so simple and the client solution is fantastic. Having utilized your service continually for 15 years (since 2007), OfficeHQ has actually truly set the standard for this market.

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Price-wise: nothing else service available comes close! Not a solitary rate rise during all this moment. Speak about taking a service for approved it actually doesn't obtain any type of better than this. Thanks for the years and years of quality service you have actually offered my service. 100% advised a remarkable solution and super-friendly personnel.

I talked today with Tori and was extremely handy with whatever! Well done! Consumers often qualify our solution by calling us prior to they schedule, so it is sales crucial that our phone is always responded to expertly and quickly. OfficeHQ does that for us when we are remote to the workplace.

That finally never happened, as the solution from the operatives in this firm have actually been so good that they have actually practically entered into the FireCrunch group. The almost immediate relay of customer calls by e-mail and text to our field operatives allows us to respond to client enquiries quickly, plus the form system established enables straight loading to the FireCrunch CRM without any handbook transfer called for by FireCrunch.

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I involved with OfficeHQ when I started my specialist solutions company in March 2008. I could be anywhere in the globe and be certain an actual individual would be there to take a telephone call from a customer.

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Top notch service by very expert and proficient call-takers enabled me self-confidence in exactly how my brand existed. I extremely recommend OfficeHQ. Thanks to the group for helping my business thrive and creating the moment for us to concentrate on the service of working. As I move right into retired life, I am really thankful for the support from the team at OfficeHQ.

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We have actually been using OfficeHQ for over ten years and it's such a reward to be without staffing migraines, such as when they call unwell. With OfficeHQ as part of our team, there is always someone available to answer calls. OfficeHQ ensures contact us to human resources National are responded to 24 hr a day, 365 days a year.

I have been incredibly pleased with their solution over the previous 18 months. We are a very busy property business who calls for fast and reliable solution for every one of our calls. From taking residential or commercial property queries, to providing info concerning "open for inspections" to buyers, OfficeHQ has had us covered.

Highly advise this service! OfficeHQ gives us the capability to do what we do best, both in the clinic and off-site. We're ensured in understanding we'll never miss out on an important phone call or potential visit, all for a fraction of the expense of having our own receptionist. I have actually lately opened up a brand-new physio facility and the group at OfficeHQ have been nothing however superb to deal with.

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I highly advise their solutions! I might not rate OfficeHQ and their solution extremely enough. Extremely pleasant, specialist and simple to connect with on the go. We have actually been collaborating with OfficeHQ for over 8 years. We just like their solution. It has been the ideal financial company decision we have actually made! We save 93% of an assistant wage each year! We are no more disrupted with telephone calls, clients' information are taken accurately after that you can select email or SMS notice.

This is the best way to systemise your organization so you can proceed with what you do best in your business. We are going crazy followers! Well done OfficeHQ, we would certainly be lost without you! Stop Sound Windows has been utilizing OfficeHQ for several years. It offers us with the peace of mind that our customers will always be talking with a person, not a machine.

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